Here is a really interesting article made by "A List Apart" about "How to Plan Manpower on a Web Team". The goal is to calculate scales of a given website in three dimension: size, complexity and level of activity.
Staffing depends on management buy-in
Many managers simply don’t understand why some website require a substantial maintenance staff—and this can lead to chronic understaffing. Overcoming this attitude is among the greatest challenges to be faced by a web team; with luck, the principles outlined in this article will help.
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